Last updated: August 16, 2025
1. Agreement to Terms
These Terms of Service (the “Terms”) govern your access to and use of Lunare’s website, digital products, and related services (collectively, the “Services”). By accessing or using the Services, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.
2. Definitions
- Content: text, graphics, images, audio, video, software, templates, or other materials available via the Services.
- Digital Products: downloadable files, templates, planners, or similar items made available by Lunare.
- Subscription: a recurring-fee plan granting ongoing access to specified Services.
- User or you: the individual or entity accessing or using the Services.
3. Eligibility; Account
- You must be at least 18 years old and legally capable of entering into contracts.
- You are responsible for maintaining the confidentiality of any credentials and for all activities under your account.
4. Provision of Services
The Services may evolve over time. We may modify, suspend, or discontinue any feature without notice. We will not be liable for any modification, suspension, or discontinuation of the Services.
5. Fees; Billing & Taxes
- Fees: Prices are listed at checkout or on the applicable product page. Amounts are due when stated.
- Billing: You authorize Lunare and its payment processors to charge your payment method for all purchases and renewals.
- Taxes: Prices may exclude taxes; you are responsible for any applicable taxes, except those based on Lunare’s net income.
6. Refunds & Cancellations
All sales are final. Except where required by applicable law, Lunare does not offer refunds for any purchases.
- Digital Products — Non-refundable once accessed, downloaded, or otherwise made available to you.
- Subscriptions — Continue until canceled. You may cancel at any time to prevent future charges; however, no pro-rated or partial refunds are issued for the current billing period.
- Defective or Misdescribed Products — If a digital product is defective or not as described, you must notify Lunare in writing at support@lunaremarketing.com within seven (7) days of purchase. Lunare may, at its sole discretion and as your exclusive remedy, repair the defect, replace the product, or issue a refund.
- Legal Compliance — Where applicable law provides you with additional rights (such as mandatory cooling-off periods), Lunare will comply with those rights in the minimum manner required.
7. Acceptable Use
- No unlawful, infringing, harassing, deceptive, or harmful activity.
- No reverse engineering, scraping, or unauthorized access to our systems.
- No sharing, reselling, or sublicensing of Digital Products except as expressly permitted.
8. Intellectual Property
The Services and all Content are owned by Lunare or its licensors and protected by law. No rights are granted except as expressly set out in these Terms or applicable license terms provided with a Digital Product.
9. Feedback
If you provide feedback or suggestions, you grant Lunare a perpetual, irrevocable, royalty-free license to use and exploit that feedback for any purpose without obligation to you.
10. No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LUNARE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LUNARE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LUNARE’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO LUNARE FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY.
12. Indemnification
You will defend, indemnify, and hold harmless Lunare and its personnel from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of these Terms.
13. Force Majeure
Lunare is not liable for any failure or delay due to causes beyond its reasonable control, including acts of God, internet or hosting failures, cyberattacks, war, terrorism, labor disputes, or government actions.
14. Term; Suspension; Termination
- These Terms apply while you access or use the Services.
- We may suspend or terminate access immediately for any violation or suspected unlawful activity.
- Upon termination, your right to use the Services ceases immediately; certain provisions survive (see Section 17).
15. Dispute Resolution; Arbitration; Class Action Waiver
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by a recognized arbitration provider, on an individual basis, conducted in English, and may be held remotely by video or teleconference at Lunare’s election.
Class Action Waiver. YOU AND LUNARE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Small Claims. Either party may bring an individual action in small claims court for disputes within that court’s jurisdiction.
Fees. Each party will bear its own attorneys’ fees and costs, unless the arbitrator determines otherwise.
16. Governing Law; Venue
These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-laws principles. Subject to Section 15, the exclusive venue for any permitted court action will be the state or federal courts located in Virginia, and you consent to the personal jurisdiction of those courts.
17. Miscellaneous
- Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
- Assignment. You may not assign or transfer these Terms; Lunare may assign without restriction.
- Entire Agreement. These Terms constitute the entire agreement between you and Lunare regarding the Services.
- Survival. Sections 5–17 survive termination.
- Notices. Send legal notices to support@lunaremarketing.com.
18. Contact
Questions? Email support@lunaremarketing.com.